Digital Workspace Platform

Steer your ship into the wind! Tailor the solution to your processes and secure your IT operations from the start without sacrificing upgradeability.

With the low-code SolutionBuilder and Workflow Studio, you can automate your processes or integrate new services and third-party systems with drag-and-drop. You can experience a Unified User Experience (UUX) in any modern browser and on any device.

USAGE

Balance IT

The Digital Workspace Platform increases the productivity of your employees and the security of your edge devices, applications and data. The Digital Workspace Platform combines powerful functionality for configuration, automation and integration with built-in security to keep your devices, apps and data safe. The Digital Workspace Platform is the foundation of all Matrix42 products and thus a key component of Matrix42 Enterprise Service Management and Secure Unified Endpoint Management.

Security Incident Management

Data is the new Oil. Your Intellectual Property (IP) and Operational Performance (OP) are the two things that keep your competitors awake at night and keep you ahead of them. That's why we build the productivity and security tools you need to achieve this right on the platform. We work with the Digital Workspace Platform (DWP).

Matrix42 Device and Access Control –Ensure that only trusted and managed peripheral devices can access any of your data – it's as simple as flipping a switch
Enterprise Single Sign-On (SSO) –Identity Management can be a tedious but very important task. But your productivity needs to stay as high as possible. Entering your Username and Password multiple times a day won't make a big difference to your security - a system that takes care of that for your users, it will definitely be for their productivity
Security Event Management –We have all the precautions to run a cramped ship, but what if something happens – what if an event threatens your productivity or your data? That's when powerful Incident Management helps you coordinate, automate and fix – and that's why it's part of your Digital Workspace Platform (DWP)

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LOW CODE SOLUTION GENERATOR

Boost your processes with an intuitive, low-code Platform

All Matrix42 Products are built with the Matrix42 low-code Platform, consisting of SolutionBuilder for everything you can see and touch, and Workflow Studio for all processes and automation - the best thing is, it's all at your fingertips.

Quickly open Layout Designer from a Dialog, Navigation, Dashboard or any other User Interface (UI) Element in low-code SolutionBuilder
Build, adjust and expand entire screens via Drag & Drop without worrying about responsiveness - Matrix42 low-code SolutionBuilder will take care of that for you
Automate and design your processes alike with Workflow Studio and turn your Service Management into a true powerhouse

Adapt, Adjust and Extend

Every Organization is different. That's why the low-code SolutionBuilder makes it easy to customize our solution to your needs.

Set Data Model –Extend and adjust the Data Model to your needs without writing any code or accessing the database.
Create Bidirectional Connectors –Integrate your Systems locally and keep your Solutions in sync via Drag & Drop Workflow Studio.
Stay up to date without compromise –Each expansion or adjustment will not affect your ability to update the system and will benefit from new features.

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UNIFIED USER EXPERIENCE (UUX)

A holistic, integrated user interface

Based on low-code SolutionBuilder and drag & drop Workflow Studio, this responsive web console aggregates all products within the Matrix42 Digital Workspace Management Pack into a single, holistic User Interface that works in any browser, on any device.

Strong Security – Best-in-Class Security is built-in.
Fast as lightning – What is the importance of time? UUX won't let you down .
Fully adjustable and expandable – to perfectly match your processes.

ADDED VALUES

Three good reasons to choose the Matrix42 Digital Workspace Platform

The Matrix42 Digital Workspace Platform can be obtained from the cloud, run on-premises on your own infrastructure, or in a hybrid model.

Fast implementation of new requirements

Flexibly adapt your business processes to the new requirements of your customers and markets.

Built-in Security and Compliance

360° all-round protection for all end devices and data. Sensitive data stays safe and compliance is maintained.

Easy integration and expansion

More efficient processes thanks to the uncomplicated integration of existing processes, services and third-party solutions.

Tailor your solution to your needs, not the other way around

SolutionBuilder is an integrated module that allows you to instantly build and configure Web applications and adapt your existing solution to new requirements.

Quickly adjust layout adjustments to individual customer requirements using drag and dropand apply easily. It doesn't matter if you present a new form in the Self-Service Portal, create a smart wizard in the Management Console, or design a comprehensive solution for your service management.

Provide end-to-end more efficient processes and higher data quality by easily connecting external data sources and systems (eg Active Directory, VMware or similar).

SolutionBuilder has a public and configurable REST API that makes all the data you need for your customizations quickly and clearly accessible.

A flexible, multi-level security model allows you to configure different application behavior and appearance scenarios for different groups of people. The built-in roles and authorization concept provide secure access control to applications and data.

Save time, effort and costs with intelligent automation of your business processes

Workflow Studio is a graphical tool for modeling and customizing your workflows easily and quickly. It's all drag and drop, you don't need programming skills.

Workflows and templates can be created simply by drag and drop. Let your processes react to any state change. Start scripts, send automated emails or automatically create a purchase requisition in SAP.

There is no limit to your creativity. Tested workflows are centrally available and can be used by your teams on any service, action, and trigger.

Automate even complex workflows, integrate conditions and quality controls, or optimize the process of evaluating and releasing change requests.

Together, SolutionBuilder and Workflow Studio can do much more. Create duplex connectors to third-party systems or easily adapt out-of-the-box connectors to your needs.

You can connect any system and database to your solution with REST API, SOAP, flat files or SQL. Both read and write access.

With simple prototyping and testing of newly created workflows, you ensure that your ongoing business operations continue uninterrupted and only approved workflows go into production. Versioning provides additional security and fallback options.

Unusual Integration

All Matrix42 solutions are natively integrated with the holistic Matrix42 Workspace Management suite. They work across processes and teams in a continuous process and on a centralized platform with a central user interface. Third-party solutions can be easily integrated via existing interfaces.

ServiceNow
LanDesk Inventory (Ivanti)
Microsoft Office 365
BPMN Workflow Integration
Heat DSM 7 (Ivanti)
Microsoft Azure
Citrix
8MAN
Amazon Web Services (AWS)
VMWare Airwatch
Breeze BI
Google Cloud
VMWare ESX
AppSphere ScriptRunner
Microsoft Hyper-V
SAP Solution Manager
Microsoft PowerBI
Serve&Charge
Lakeside Software
Microsoft SharePoint
and more

BUILT-IN SECURITY

Flexibility and security are not options; both must be guaranteed so that your workers can work efficiently and safely. That's why the Digital Workspace Platform integrates important functionality to protect your edge devices, applications and data.

Enterprise Single Sign On (SSO) for fast and secure access across all platforms

Your users securely and flexibly authenticate themselves with a single username and password for all applications on their edge devices, data center, and cloud.

Supports the latest protocols and standards for exchanging authentication and authorization identities such as SAML2, OAuth or SCIM

You can use Azure Active Directory (AAD), Active Directory (AD), Google, LinkedIn and more as an Identity Provider.

Control who uses your data and where

With a click of the mouse, you get a graphical overview of all data streams in the network.

Insight Analysis – determines the overall state of your corporate network in terms of data security, so you can achieve optimal protection measures. Analysis results are available to you as a clearly structured dashboard. It is not possible to draw conclusions about the activities of individual users. Reports can be generated automatically and sent via email.

Full control over all devices, interfaces and cloud data

Monitor and control the use of devices (eg USB sticks, CDs, printers) or interfaces (eg Firewire, USB) on endpoints to ensure the security of your data. Basel II, Sarbanes-Oxley and PCI compliant audit evidence.

Effective device access control– protects you from attacks and abuse of access rights. Define who can use which devices (eg USB sticks, CDs, TV tuners) or interfaces (eg WLAN, Firewire, USB) and to what extent. Not only do you prevent malicious use and data loss, you also prevent malware from entering the corporate network via interfaces (eg BadUSB).

Access control for cloud services and storage –In the cloud, data can be accessed from anywhere. With Cloud Access Control, you control which employees can use which cloud services and to what extent.

Keep data transfer channels under control –Data transfer is possible in many ways, the official way over the corporate network is only one - Bluetooth, WiFi, Smartphones and USB Devices are the most common alternatives. Device and Access Control allows you to control which employees have access to which data transfer devices, ie which data leaves your company.

Transparently monitor data streams and detect vulnerabilities early

Auditing provides real-time visibility into data streams in your organization, identifies vulnerabilities and documents forensics to ensure compliance.

You meet the logging requirements of the EU General Data Protection Regulation (EU-GDPR clauses 30, 33) and at the same time protect the personal rights of your employees. Logging data is protected by the principle of 4 or 6 eyes (in accordance with the personnel).

Unified User Experience (UUX)

All your teams and users will experience a consistent and user-friendly user experience on any device. The web-based interface is state-of-the-art and works on all devices and browsers. You don't have to give up individual user comfort though. In addition to numerous options for user interface individualization and role-based customization, with the low-code SolutionBuilder you can adapt your solutions to new requirements - just drag and drop. With Workflow Studio, you can model your processes with the same ease.

Productivity

Key functions to ensure high productivity are among the cornerstones of the Matrix42 Platform. These include Incident Management, a centralized Inventory and Software Management.

Save time and relieve your service team

The Matrix42 Service Desk eases the load on your IT service team by easily logging, classifying and enriching new Events and Service Requests required for further processing.

service quality as much as possible.You will save valuable time in finding a solution to quickly restore it.

Single Pane Glass - a central repository for all transactions

Auto Discovery for full transparency –Matrix42 Inventory automatically provides an up-to-date overview of all hardware and software used. Even virtual machines and hybrid devices running under Windows 10 are identified, assigned, and their relationships documented.

Data Quality Optimization –By integrating Matrix42 Inventory into Service and Software Asset Management, you can make relevant data available in a central database across all processes. Optimizing your Service Management processes is the basis for optimizing your license costs and IT Asset Management costs.

Intuitive and easy to use –See live what's running on a client and define the setup windows that suit you best. Comprehensive authorization management allows you to delegate tasks to less specialized employees or even to the user.

Flexible control –Via the API you can easily control the actions in your inventory via PowerShell, Matrix42 Workflow Studio or custom programming.

Always have 100% control over your apps and devices

Automation of order and approval processes -Thanks to integration with the Matrix42 Service Catalogue, your users can easily order hardware, software and (cloud) services via self-service. Release and approval processes can be performed on the go, directly via the web browser or fully automatically.

Zero Touch IT deployment processes -The software distribution, distribution and installation process is also triggered automatically. Licenses and costs are recorded directly in the right cost center. IT remains comfortable as Zero-Touch IT has become the standard for hiring new employees. IT and users benefit from faster software installation and reduced error rate. The number of satisfied users is increasing rapidly.

Powerful tools that are easy to use -Automate and simplify repetitive tasks such as installing, uninstalling and reinstalling packages and releases.

Users remain satisfied and productive -During installations and updates, you can inform affected users about upcoming measures. Depending on the criticality, client non-interference is taken into account so that critical events are not interrupted. In addition, you can assign additional rights to users to conditionally postpone installations or adjust the installation order to avoid unnecessary interruptions.

Save valuable time with Package Cloud

More than 3,500 prepackaged and quality tested software packages –Via the Matrix42 Packaged Cloud cloud service, you always have access to prepackaged business applications suitable for deployment via Unified Endpoint Management Client Lifecycle Management.

Save your precious time during packaging;You gain additional time and control during mass rollouts, OS migrations, and feature updates.

Flexible customization –The packages can be customized according to your needs and are regularly updated by Matrix42 packaging experts.

Simple and repeatable software packaging without expert knowledge

Pack once, duplicate as many as you want –With the Matrix42 Package Robot extension, you install new software exactly once. The setup recorder records in detail the packaging process from start to finish, including any mouse and keyboard inputs or browser authentications.

Flexibly customizable and precise -Saved packages are automatically packaged as .EXE files and can be adjusted manually if needed. The recorded setup process is carried out with precision. You can benefit from the visual WYSIWYG feature of the Matrix42 Package Robot, especially for software that is difficult to package.

Digital Workspace Platform

USAGE

Balance IT

Security Incident Management

Boost your processes with an intuitive, low-code Platform

Adapt, Adjust and Extend

A holistic, integrated user interface

ADDED VALUES

Three good reasons to choose the Matrix42 Digital Workspace Platform

Fast implementation of new requirements

Built-in Security and Compliance

Easy integration and expansion

Tailor your solution to your needs, not the other way around

Save time, effort and costs with intelligent automation of your business processes

Unusual Integration

BUILT-IN SECURITY

Flexibility and security are not options; both must be guaranteed so that your workers can work efficiently and safely. That's why the Digital Workspace Platform integrates important functionality to protect your edge devices, applications and data.

Enterprise Single Sign On (SSO) for fast and secure access across all platforms

Control who uses your data and where

Full control over all devices, interfaces and cloud data

Transparently monitor data streams and detect vulnerabilities early

Unified User Experience (UUX)

Productivity

Key functions to ensure high productivity are among the cornerstones of the Matrix42 Platform. These include Incident Management, a centralized Inventory and Software Management.

Save time and relieve your service team

Single Pane Glass - a central repository for all transactions

Always have 100% control over your apps and devices

Save valuable time with Package Cloud

Simple and repeatable software packaging without expert knowledge

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Digital Workspace Platform

USAGE

Balance IT

Security Incident Management

Boost your processes with an intuitive, low-code Platform

Adapt, Adjust and Extend

A holistic, integrated user interface

ADDED VALUES

Three good reasons to choose the Matrix42 Digital Workspace Platform

Fast implementation of new requirements

Built-in Security and Compliance

Easy integration and expansion

​

Tailor your solution to your needs, not the other way around

BUILT-IN SECURITY

Flexibility and security are not options; both must be guaranteed so that your workers can work efficiently and safely. That's why the Digital Workspace Platform integrates important functionality to protect your edge devices, applications and data.

Enterprise Single Sign On (SSO) for fast and secure access across all platforms

Unified User Experience (UUX)

Productivity

Key functions to ensure high productivity are among the cornerstones of the Matrix42 Platform. These include Incident Management, a centralized Inventory and Software Management.

Save time and relieve your service team

Feneryolu Mahallesi, Bağdat Caddesi No:101/8 Kadıköy - Istanbul