Matrix42 Superior Support

We are committed to supporting our customers in a variety of ways. Do you have a highly complex IT infrastructure that needs to be up and running 24/7? Do you have special requirements for updates? Does your IT team need the highest level of service and support? Can you benefit from personalized maintenance and repair services?

 

Matrix42 Premium Support offers a higher level of support to accelerate time to value while optimizing your solution needs. 

​

Premium Support provides the best support services while offering greater customer satisfaction. In addition to the standard support services, you get a dedicated contact person, higher SLAs, comprehensive support and comprehensive maintenance services 24 hours a day - 7 days a week.